How to Fix Microsoft Outlook Pii Email Errors?

Microsoft Outlook is a crucial piece of correspondence in our personal and professional life if we are persistent users of Microsoft Outlook we may have faced pii_email_e6685ca0de00abf1e4d5, and pii_email_a5e6d5396b5a104efdde errors, you can also check for pii_email_3a19ac5cc937023e1594 .

If yes, then this article will help us greatly in coping with such email errors and will allow us to use Microsoft Outlook smoothly for our business and personal use. 

Before jumping into the solutions to resolve this error, let us first know in-depth about what these errors are, and what reasons cause these errors.

1. Pii_email_e6685ca0de00abf1e4d5 Error

What is pii_email_e6685ca0de00abf1e4d5 Error?

The pii_email_e6685ca0de00abf1e4d5 error is a Microsoft Outlook error that shows up in our systems when our Microsoft Outlook accounts are not working suitably.

This error frustrates many users of Microsoft Outlook because it occurs unintentionally or accidentally without generating any warning or threat.

Reasons behind pii_email_e6685ca0de00abf1e4d5 Error

The reasons behind the birth of the pii_email_e6685ca0de00abf1e4d5 error are hard to track because they are many, however, some reasons will help us know about the underlying things which cause this error:

  • The pii_email_e6685ca0de00abf1e4d5 error occurs in Microsoft Outlook when our email accounts are not configured accurately on Outlook.
  • Another reason, this error does occur is due to compatibility issues between the mail servers, and also due to the incomplete installation process while installing an operating system.
  • The pii_email_e6685ca0de00abf1e4d5 error might also occur when we use multiple Outlook accounts on the same device. 
  • If we use corrupted or damaged files or software in our systems then there is a good possibility that we are likely to face a pii_email_e6685ca0de00abf1e4d5 error.
  • Microsoft Outlook makes use of Simple Mail Transfer Protocol (SMTP) to send messages to the mail server, the mail server then uses Simple Mail Transfer Protocol (SMTP) to answer to the right Outlook account.

Simple Mail Transfer Protocol (SMTP) is the email protocol between the mail server and Outlook when a conflict takes place between them, it gives birth to the pii_email_e6685ca0de00abf1e4d5 error.

Methods to resolve or fix pii_email_e6685ca0de00abf1e4d5 Error

Let’s jump towards the simple and easy methods that will help us fix pii_email_e6685ca0de00abf1e4d5 error:

  • First come, the easiest method to get rid of this pii_email_e6685ca0de00abf1e4d5 error is to check for network connectivity, if it still occurs then we should move towards other steps.
Reinstall Microsoft Outlook Software

The pii_email_e6685ca0de00abf1e4d5 error can be exceptionally annoying when you are sending an important email using Microsoft Outlook.

This error can upset the normal functionality of our other email accounts, to get rid of this error and make smooth use of Microsoft Outlook we need to consider the reinstallation of the Microsoft Outlook software.

Reinstalling this software will clean out all the corrupted, damaged versions of Microsoft Outlook software residing in our systems and make our systems free of pii_email_e6685ca0de00abf1e4d5 error.

Avoid the use of Multiple Accounts on a Single Device

There are numerous reasons behind the birth of the pii_email_e6685ca0de00abf1e4d5 error one of them is the use of multiple accounts on a single device.

If we are signed up into multiple Microsoft Outlook accounts on the same device then we are going to face this error frequently.

We can get rid of this inconvenient error simply by logging out of all the Microsoft Outlook accounts from our devices and then signing up into a single device with a single Microsoft Outlook account.

Do not forget to clear out all the cache of the Microsoft Outlook account so that we can enjoy the amazing features of this software.

Try using a Compatible Version

Another method to fix the pii_email_e6685ca0de00abf1e4d5 error is to use a compatible version of our windows with the Microsoft Outlook software.

We can cope with this compatibility issue if we start using Windows 7 or Windows 8 instead of using Windows 10 because it is observed that Windows 10 is more likely to catch this error frequently.

It might require some time for the application developers to foster a Windows 10 viable version of  Microsoft Outlook. 

Make use of Auto-Repair Tool 

One of the fastest ways to fix the pii_email_e6685ca0de00abf1e4d5 error is to make use of Windows AutoRepair tools, they are easily accessible through the internet, these tools have codes that fix errors immediately making our data files secured and unharmed.

Contact Customer Care Services of Microsoft Outlook

Once we are done using all the tactics and still facing the pii_email_e6685ca0de00abf1e4d5 we must get furious, here comes the customer care service of Microsoft Outlook to rescue us.

Microsoft is a well-renowned multinational company that prioritizes its customers’ problems, we can make contact with the Microsoft support center and fill them with the issues we are facing they will simply transfer the problems to the related departments and got them fixed.

2. Pii_email_a5e6d5396b5a104efdde Error

What is pii_email_a5e6d5396b5a104efdde Error?

Microsoft Outlook has many errors one of them is the pii_email_a5e6d5396b5a104efdde error, if we see this error popping up this means our Microsoft Outlook is not working properly.

Reasons behind pii_email_a5e6d5396b5a104efdde Error

A pii_email_a5e6d5396b5a104efdde error occurs due to numerous reasons, here we are discussing some of the common and main reasons behind the occurrence of this error:

  • The main reason pii_email_a5e6d5396b5a104efdde error is the use of multiple Microsoft Outlook accounts on the same IP address, it is considered as a malfunction in Microsoft Outlook software.
  • Another reason can be the large number of cache files residing in the systems this can cause Microsoft Outlook to break down and in return pii_email_a5e6d5396b5a104efdde error will be generated.
  • The pii_email_a5e6d5396b5a104efdde error can also occur if we installed the cracked version of Microsoft Outlook instead of the original version.

Methods to resolve or fix pii_email_a5e6d5396b5a104efdde Error

Clear Cache and Cookies

When we have large cache files in our systems it affects the ability and functionality of Microsoft  Outlook and we have to face pii_email_a5e6d5396b5a104efdde error, we can get rid of this error simply by clearing cache and cookies.

Once we are done clearing cache and cookies it will make our previous strings clean by removing the broken or stuck data packets from the system, and all the data will be freshly new. 

In an ideal case, we should close and reopen Microsoft Outlook after clearing cache and cookies, close multiple accounts if they are in use, and check for the latest version of Microsoft Outlook, and consider installing it.

Fix Microsoft Outlook Version

The pii_email_a5e6d5396b5a104efdde error could be caused due to the ambiguity in the installation process of software because it creates conflicts between Microsoft Outlook and the e-mail server.

To get rid of this error, we should remove the old, outdated, or corrupted version of Microsoft Outlook from our system and install the latest original version from the original website of Microsoft. 

In the best case scenario, repeat this process with all the software installed in our systems, remove the cracked versions and install the latest versions.

Make use of Microsoft Outlook Web App

A quick fix to the pii_email_a5e6d5396b5a104efdde error is the use of the web app version of Microsoft Outlook, simply go to the options at the upper corner, from navigating panel selects the web app version of Mircosoft Outlook.

Once we are done selecting the version, clear ‘using the light edition of the checkbox’ for the Outlook web app and then save these settings, after that, we should sign up with our registered accounts.

Disable Anti-virus Software

Every computer system is likely to have anti-virus software installed in it, right? If yes then it is time to turn off all the anti-virus software in our systems because anti-virus software is the most common cause of errors in applications.

If we are using anti-virus software with Microsoft Outlook then this will seriously impose restrictions on the functionality of Microsoft Outlook it may prevent us from sending messages or emails to others around the globe.

After we resolve the pii_email_a5e6d5396b5a104efdde error we are free to turn on anti-virus software for our convenience there is no obligation in it.

Update Microsoft Outlook 

If all the above hacks are hard to perform then there is a simple method for us to perform, start with ensuring that our computers meet all the system requirements for the latest version of Microsoft Outlook.

Sometimes there is a fair chance that we need to uninstall Microsoft Office setup to remove the old version, if it is mandatory then it is preferable to install the new version before uninstalling the Microsoft setup.

By doing this we will not lose our existing Microsoft files, however, we can also go for the backup options. 

3. Pii_email_3a19ac5cc937023e1594 Error

What is pii_email_3a19ac5cc937023e1594 Error?

One of the reasons behind the occurrence of the pii_email_3a19ac5cc937023e1594 error is the use of multiple email accounts in your Microsoft outlook, this is likely to disturb the settings of each account and result in generating this error.

For more information about that Microsoft error, visit  pii_email_3a19ac5cc937023e1594


Microsoft Outlook is playing an important role in our business and personal communications, we send messages or e-mails using this software.

We often face some problems while using Microsoft Outlook we normally call them errors, many Outlook errors are ready to pop up and frustrate us.

Two of these errors are pii_email_e6685ca0de00abf1e4d5 error, and pii_email_a5e6d5396b5a104efdde error, there are numerous reasons behind the occurrence of these errors.

Some of them are using multiple Outlook accounts on the same IP address, incomplete installation on Microsoft Outlook software, cracked version of Microsoft Outlook software, or large cache files residing in our systems.

We can fix these errors using different methods, by reinstalling Microsoft Outlook, avoiding the use of multiple Outlook accounts on the same device, using auto repair tools, contacting with customer support center of Microsoft, clearing cache and cookies, or by disabling anti-virus software.

All these methods will us cope with these errors and we can enjoy the smooth use of all the features of Microsoft Outlook.




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